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Adobe Express files not loading

New Here ,
Sep 11, 2024 Sep 11, 2024

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Hi 

My Adobe Express files (CVI colours, company fonts, previous files/projects) aren't loading / has dissapeared. Anyone knows of a solution?   

TOPICS
Add-ons , Desktop Web , Multi-Page , Performance , Quick Actions , Video

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Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

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Hi 

@annkatrinef

,

 

We're sorry for the delay. Can you see the missing projects on mobile? How many projects were missing? Please make sure that the network endpoints listed on https://adobe.ly/3zgNd7b;are allowed.

 

Regards,

Tarun

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New Here ,
Sep 23, 2024 Sep 23, 2024

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Hi Tarun.

No - haven't access to the files via mobile either. All projects/files missing also including CVI I added, font, precious raw materials etc. 

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New Here ,
Sep 25, 2024 Sep 25, 2024

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Im having the same issue with Adobe Express. I dont use the Mobile version. I just keep getting this message. I can see the last project I did in the Adobe CC app but none of the previous one's create dthe same afternoon nor will it load any version history. Any help would be appreciated

 

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