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Adobe Express Missing Font

New Here ,
Jul 25, 2023 Jul 25, 2023

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Hi - my team has been getting this error message on existing templates for the last few weeks. The font 'Prophet Bold' is a custom font and the error attached is showing for a lot of users. Can you please advise?

 

Regards,

Aisling

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correct answers 1 Correct answer

Adobe Employee , Aug 22, 2023 Aug 22, 2023

Hi @default2jv5xu9h2oko,

 

Thank you for reaching out, and apologies for the delayed response.

Could you kindly confirm if this is still an issue?

If yes, could you provide us with a bit more info? e.g. the font from Adobe? Did you upload your font pack to Adobe Express with all the relevant rights and licenses etc.?

 

I'm looking forward to hearing from you.

Lyn

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hi @default2jv5xu9h2oko,

 

Thank you for reaching out, and apologies for the delayed response.

Could you kindly confirm if this is still an issue?

If yes, could you provide us with a bit more info? e.g. the font from Adobe? Did you upload your font pack to Adobe Express with all the relevant rights and licenses etc.?

 

I'm looking forward to hearing from you.

Lyn

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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