Adobe Express Opening Recent Project as new Static File

[sven_4709]

When I try to open recent projects I've created in Adobe Express, it opens a new "project" with the current date and time and a flatted image representation of the project. For the life of me, I cannot open and edit the actual project!

[Tarun Saini]

Hi 

@sven_4709

,

Thanks for reaching out! Would you mind telling us about the platform you're on? Are you on desktop or mobile? If you're on the desktop, did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

If that doesn't help, can you share a screen recording of the issue to investigate further?

Regards,

Tarun