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Title pretty much sums it up.
On PC:
Wherever I create videos I can't publish them or Adobe Express will shut down. I can, however, download them.
On Mobile (Android)
I can't publish or download them, the app shut down.
I'm working with good processors and graphic boards, so it's not the issue.
Guys, we're paying customers, please fix it.
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Hi @Marketing Cim25165670mwd5,
Thank you for reaching out.
Is this issue occurring on specific video formats?
Have you tried to update your Adobe Express software/app on both devices?
If the software/app is already updated, you can try to deinstall the Adobe Express software/app on both devices, restart both devices and reinstall the software/app and check if this resolves the issue.
If you've already tried the steps mentioned above kindly share with us the specifications of your PC/phone, the Adobe Express software/app version, the version of the operating system of your PC, a screen recording of the workflow and if possible one of the videos you're trying to publish.
We are looking forward to hearing from you with updated information.
Best,
~Lyn