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Adobe Express will not allow me to publish or save a draft of a social media post

New Here ,
Oct 02, 2023 Oct 02, 2023

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Adobe Express will not allow me to publish or save a draft of a social media post through the social media scheduler.

 

When a photo and description is added to the social media channels I wish to post to, the "Publish now" "Schedule" and "Add draft" buttons stay grey and can't be clicked

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Scheduler , Social Media

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Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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Me too just now. Frustrating.

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New Here ,
Dec 14, 2023 Dec 14, 2023

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Same here.  The launch of the new platform was not w/o bugs and needed fixes...  😕

 

 

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Adobe Employee ,
Dec 26, 2023 Dec 26, 2023

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Hi There,

 

We are sorry for the delayed response. Please try using a different browser. Ensure you use one of the following: Edge, Safari, Firefox, and Chrome (and only those 4); also, clear your browser cache. Please let us know if this helps. I recommend sharing a screenshot of the error to investigate further.

 

We are here to help you. We hope to hear from you soon.

 

Thank you,

Neelam



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