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Adobe Express won't recognise my instagram business account

New Here ,
Jun 28, 2023 Jun 28, 2023

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I have linked my Instagram account to adobe express, but it won't recognise my account as a business one meaning I can't automate my posts

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Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

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Hi @Connor Ratcliffe,

Thank you for reaching out.

To schedule your Instagram posts through the Adobe Express Scheduler, your Instagram account needs to be linked to a Facebook Business Page. This is a requirement set by Instagram. Once your Instagram account is connected to a Facebook Business Page, you can use the automation features in Adobe Express.

 

Please click here for a step-by-step guide, and don't hesitate to ask if you have any further questions or need assistance.

Lyn

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