App crash when select brand

[DutchAlex]

Hi, iam a happy paid user of Adobe CC. When is use my Adobe Express APP on my Android phone everyting works great BUT when is want to switch BRAND i see in a second the screen where i can select my brands but if i click a brand the app close.

I also see a spelling error.  Wechseln?  Its not a dutch word. Maybe Wisselen it have to be.

Please fix this Adobe so i can switch BRANDS. Thanx.

And don't come up with standard answers like reinstall the app or turn your phone on and off or log off and login. I think the average adobe user is capable of doing this.

Specs

Adobe Express Version 8.3.0

Samsung S21 5G SM-G991B/DS
Version One Ui 4.1
Android 12
Google Play systeemupdate = 1 juli 2022

[Matt_M_Johnson]

Hi DutchAlex,

I am sorry you're running into a crash when trying to switch.

•  Does it crash when switching to any brand? Or just certain brands?
• Have you tried switching brands on the web and does it work there?
• Can you PM me your Adobe account email so that I can look into why it might be crashing for you and maybe figure out a workaround until we can get a proper fix for the issue you're seeing?

Also, I will pass along the translation feedback to our localization team. 

Thanks,

Matthew Johnson,

Express Engineering

[DutchAlex]

Hi, thanx for the reply.

- All brands make a crash.
- On web i can switch, there is no problem.
- I will PM you, but first verify that you are realy work for Adobe. You have only 1 post!

Greets

[DutchAlex]

Are you there? I dont get any answer. Thanx.

[Matt_M_Johnson]

Sorry @DutchAlex for some reason I didn't get a notification for your response to my DM. I see it now though so I will investigate further.

Thanks,

Matt

[DutchAlex]

Please Matt, help me with this BIG problem. Thanx.