auto save failed

[richardb23930731]

My internet has been working throughout but I just lost 2 hours of work because autosave failed

[Amitej S]

Hey @richardb23930731,

Sorry to hear that; this shouldn't have happened! 

Are you still experiencing this issue? Have you tried clearing the cache/cookies of the browser? Can you try logging out and then back in to check if that makes any difference? Let us know if you still face this issue.

Best,

Amitej

[richardb23930731]

Hi Amitej

Thanks for coming back to me. I restarted everything, and it seems to be
back to autosaving, so I can't replicate the issue, however I did get this
today when trying to load a project, so I think there are still glitches.

[image: image.png]

Can I ask two further questions?

- I used Adobe Spark previously, and it was possible to keep the webpages I
created Private. Is that still possible with Adobe Express (does Spark
still exist?)
- With Spark, I could also see how many people had viewed the webpage. Is
that functionality still available?

Thanks

Richard