Background removel from videos in adobe express

[Mi_ranna5908]

Hey, I would like to remove the background of a video in adobe express. There is a tutorial on the adobe website how to do this: https://helpx.adobe.com/express/create-and-edit-videos/edit-videos/remove-background-videos.html

However I see the right button, but what ever I try, the button is grey and doesn't work! 

Can anyone help me, please 🙏 Thank you!

[AkinGn]

Hello, it would be great if you can share a screenshot, since in new UI it's only possible to see the "remove background" button when the video is selected, otherwise there might be another issue, if you haven't tried with another video, I'd suggest so. I'm adding a screenshot also, feel free to update me, even if I can't help, some other expert might, happy designing!

[Kaijukilluh2099]

Something happened to my Adobe Express. I know longer have access to the properties panel that would let me remove backgrounds from video. I've looked all over and this is all I get when I follow instructions. ( see photo) 

Also once I select a video I don't get the properties panel I used to get. 
Please help! This is pretty awful.