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Brand synchronize with app

New Here ,
Nov 14, 2023 Nov 14, 2023

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I have created several brands using the website.

However, in the app they are not there. I have tried to log out and start over again. Deleted the app and retried. But nothing works 

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Adobe Employee ,
Feb 02, 2024 Feb 02, 2024

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Hi 

@Marloes335573184zgm

,

 

We're sory to hear about this. Are you still experiencing this issue? If yes, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps. 

 

Regards,

Tarun

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