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Can't access branded templates [Spark question]

New Here ,
Jan 31, 2022 Jan 31, 2022

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Hello 

 

I can't scroll through my branded templates. It stops abruptly after displaying only the first few options.

 

Please advise. 

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Community Expert ,
Jan 31, 2022 Jan 31, 2022

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Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Jan 31, 2022 Jan 31, 2022

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Adobe Spark 

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Community Expert ,
Jan 31, 2022 Jan 31, 2022

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Adobe Spark is not supported in these forums. You need to contact Adobe Spark support:

 

https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

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Community Expert ,
Feb 03, 2022 Feb 03, 2022

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[Moderator moved from Using the Community (forums) to Creative Cloud Express (formerly called Spark.]

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Feb 03, 2022 Feb 03, 2022

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@OWM1,

Spark is now called Creative Cloud Express.  Do you have a paid premium plan to Creative Cloud Express or are you using the FREE starter plan?

https://www.adobe.com/express/

 

From which device are you accessing Creative Cloud Express?

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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