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Can't launch CC Express on my laptop (samsung)

New Here ,
Apr 05, 2022 Apr 05, 2022

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Since I have bough samsung laptop I can't open and use CC express. The information pop out that i can;t reach the page. it doesnt matter whether i use chrome, microsoft edge or in-cognito mode. I have even tried to connect through personal hotspot but i still cannot open it. It works fine on my mobile.

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi Pat, 

 

Thank you for reaching out and sharing the troubleshooting steps you have tried. I hope this helps. Could you try disabling the firewall and check if that makes any difference? We will be looking forward to your response. 

 

Thanks,

Manmeet

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