I initially tried to publish a video that contained a stock image, but apparently K-12 enterprise licences can't use them, so I removed the image from the project. Now, when I try to publish or download, it still says "This project has a licensed image. Sorry! You cannot publish a project without a licence to the Adobe Stock image." There is no stock image. The heck is happening?
We are seeing this problem in Video & Page all of a sudden now, too.
The K12 licenses have access to the built-in Adobe Stock images.
This feels like a glitch. We very much want to know the answer to the question you posed as well.
Thanks for posting so I knew we weren't alone today.
Same thing. this is pretty useless if the kids can't download or share their work. What's going on?
Yes, us too
I have students having this issue too. This is unacceptable Adobe! This tool is useless to us if students cannot turn in their work.
Hi Jessica and Everyone here. I am getting the same problem! I have only used images with the little crown on, so "Royalty Free" but keep getting the error sign that wont let me publish the page.
This is SO frustrating! I've tried the page in Chrome and Firefox, and the same happens. I've even changed the images. Same!
Sent a DM to Adobe Express on Twitter, but no reply, and seeing what you are all saying here: maybe a reply never comes!
This is disappointing, Adobe! Never had it before. How to fix it?
Prof David Evans, UK
Hi, I managed to find a workaround. Once I removed all the images, I opened the project on the mobile app version Adobe Spark Video and put in new images. The app version still has the "Find Free Images" option and then I was able to save the video to my camera roll.
This isn't a great solution because then those videos need to be ulpoaded somewhere for sharing, but at least my students this semester didn'y have to start from scratch.
Can someone from Adobe please fix this !!!!!!!!!! I have a premium plan but it will not let me publish anything. HELP!!! All of a sudden I can't publish anything -only using the "Limited Licence" photos
I get this message "Sorry! You cannot publish a project without a license to the Adobe Stock image", but I have paid for the license for each image used, and it still won't publish!! This is very frustrating.
Sorry for the delay; this should not happen & thanks for the detailed info.
It seems like this issue is specific to edu accounts only. The details mentioned are shared with the engineering team for further investigation.
Currently, they are working on this; once we have any updates, I'll keep you posted.
Your patience is appreciated.
Nope, it's not edu accounts only. I have the same problem with a .com address on my account.
Thanks for reporting this. We have informed the concerned team to investigate this in addition to the issue in EDU Accounts.
I'll get back to you once we have an update regarding the same.
Hello. Does Adobe have an update on this issue yet?
Hi all, a fix was released, which resolved this issue for many users. However, some users are still having trouble with it, so it is under investigation.
Let us know if you're still encountering the issue.
We are seeing this issue as well in our EDU environment. One of the students removed all the photos from her project, cleared her cache and history and even tried a different browser but still getting the same issue/error. Recreated the entire thing with no photos and still got the error. 😞
Oh no! I was under the impression it was resolved. Our issues have subsided, as far as I know. Thank you for reporting this. I hope it gets attention quickly.
Help! I've just created a webpage in Adobe Express and when I go to publish, it tells me it contains a licensed image and cannot be published without a license. There are no licensed images. These are all uploaded photos taken by me or people I know. I have no idea which picture is causing the problem or how to get past the image. I tried contacting Adobe and the person I was connected to on chat disconnected from the message without answering my question. I tried calling and after going through a long telephone tree, the phone rang and rang then disconnected. Such fun - wasting hours of my day!
I still CANNOT public my web, please help, thanks a lot~~~~~
This is still a very large issue at our school please fix this!!!!
I think I found a wor around - don't know if it would work for you. The next option under Share after publish is send to Google Drive. I hit that, and it created a Adovbe Express folder on Google Drive with my project in it. When I opened it there I was able to publish snd generate a working link
Sorry for the trouble. We are aware of the issue and working on it already. Would you mind restarting your browser and checking if that works for you?
On my third day of trying to publish my project, I was able to do so without the message about phantom licensed images. I'm not sure what changed - either from my end or Adobe's.