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Cannot connect my Instagram or Facebook account to scheduling

New Here ,
Apr 29, 2024 Apr 29, 2024

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Hi, 

 

When I go to connect my socials account, it always say 'connection failed'. I have cleared my cache and hard refreshed so many times, and nothing is happening still. My instagram is a business account that is connected to my Facebook - any suggestions why this is happening?

 

Thank you 🙂 

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New Here ,
Apr 29, 2024 Apr 29, 2024

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UPDATE

 

I have managed to connect my Facebook, but Instagram is still failing.

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