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Cannot connect to Facebook Businses Page - Only Facebook Groups. Help!

New Here ,
Aug 15, 2023 Aug 15, 2023

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I just set up my Meta Businss Suite and connected both my Instagram and Facebook businses pages there. I was able to successfully connect my Instagram to Adobe Express... BUT I cannot seem to connect my Facebook page. When I click "Connect" for Facebook, it routes me to my FB profile, and I click "continue as..." but then it only shows a list of groups that I'm personally a part of... It does not give me an option to tick my Facebook Businses page. Is there something I'm doing wrong here? Please help. Thanks!

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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Hi @jackiepandco,

 

Thank you for sharing this. You did nothing wrong.

 

Connecting the scheduler to Facebook is available for groups, not business pages. However, this would be handy for you and other users. You can share your suggestions here, and other users can upvote them. Your feedback is important to us as we constantly work to improve the experience. Please follow this link for more details about connecting social media to the scheduler.

 

We're here to help if you have further questions.

 

Thanks,

Winnie

 

 

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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Hey @jackiepandco and @Winnie_M  - you can connect Content Scheduler to both Pages and Groups, but you can only have one or the other at any one time. 

 

If you disconnect  your Facebook connection, press connect, make surte you're logged in with a Facebook profile that is an admin of the FB page you want to connect, then press 'edit settings' ensure 'ALL PAGES' are selected and you should be good to go. 

Thanks!
Andy

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Thanks Andy, I'll give it a try

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Hi Andy, I don't see where "edit settings" would be when I'm connecting in with my admin FB profile. Could you profile clarification or screenshot? 

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New Here ,
Aug 29, 2023 Aug 29, 2023

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@Andy Lambert  I gave it a try but I don't see where "edit settings" would be when I'm connecting in with my admin FB profile. Could you profile clarification or screenshot? 

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Thanks Winnie! 

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