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Cannot resize images larger than 17MB

New Here ,
Nov 07, 2023 Nov 07, 2023

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I want to use adobe express to resize images from large size (larger than 17MB) to smaller, but the software will reject any image larger than 17MB. How can I overcome this problem? 
Thank you 

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Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

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Hi @effie33458338j8vp,

 

Thank you for your patience and support.

I just came across this post and wondered if the recent bug fixes made a difference.

Please let me know if this is now resolved for you, as I'm here to help to get you back on track.

 

I'm looking forward to hearing from you.

 

^Lyn

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