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Crashed and deleted my project

New Here ,
Apr 14, 2023 Apr 14, 2023

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Hello! 
Im about to cry! Need your help! 
I was working on Adobe Express and the app crashed and deleted 5 hours of progress...how can I recover the deleted work?? 

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Adobe Employee ,
Apr 20, 2023 Apr 20, 2023

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Hi @Valentina,

 

This sounds frustrating.

Projects in Adobe Express get saved simultaneously as being worked on. Only a stable internet connection is required.

If the work were synced, it would appear under the Projects tab. Try signing out and back in. You can also try logging in to the mobile app and check if it shows there.

 

Thanks,

Amitej

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New Here ,
Apr 26, 2023 Apr 26, 2023

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The same thing happened to me and when I try to log in with the app it just says error and kicks me.

 

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