Im having issues seeeing my shared libraries in my ceative cloud express, nor can my clients see the libraries i share with them. The only way I can see a library that is shared with me is by clicking the 'Start Collaborating' button link from the email notification i received. But from there if I navigate back to my 'Shared Libraries' it says 'No Libraries Are Shared With You'. Any ideas why libraries arent syncing?
Thanks for reaching out; this shouldn't be happening. Could you tell us what platform are you working on (iOS, Android or Web app)? Since when have you been having trouble with this issue? Is this happening only with libraries shared recently or with all the libraries?
Could you please try signing out and then signing in again?