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Deleted on mobile

Participant ,
Mar 28, 2024 Mar 28, 2024

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I only use the app now, because the website sucks now. Half of my projects in the app are gone. 

But they show up on the web version.

I downloaded the beta app. Which they have the files. But I can't work on them without converting them. 

That beta app is missing a lot of features from the regular app.

But that app would also not show my projects that I have worked on in the regular app.

 

The beta app sucks. The website sucks.

 

Now the site and app does not work together.

There was no need to even update the website. When, for the most part, it was working fine. The web and app sycned up fine. Did not need 2 different apps to work on them.

Our projects should not be accross 2 different apps.

 

Who's bright idea was it to go and update the site, and break almost everything?

TOPICS
Android , Image Editor , Mobile Beta , Mobile Web , Performance

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Hi @Saul22601443frm9,

 

We're sorry this is not what you expected. 

 

When you create a project on the beta mobile app, it is automatically saved on the desktop.

Your projects are preserved; even though you can access them on the desktop version, they are saved on our servers.

Can you log in to the desktop version? What are the devices and the OS versions you used?

 

We're constantly working on improving the beta version of the mobile app. You can share your feedback here. Our product team will consider it, and other users can upvote it.

 

We hope this helps.

 

Thanks,
^Winnie

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