Downloaded Adobe Express graphic is blurry

[Lindsey25291560z7ry]

I created a flyer in Adobe Express and all my pictures look crisp on the desktop site but when I download it as jpeg or png the image is pixelated. It is a 600x400 image and my images are photos from lightroom. Not sure if that is causing the issue and I need to resize those images or what? Just not sure why it is crisp and looks great in the desktop app and crappy once downloaded. 

[Marissa29844910isqu]

Ugh! This just started happening to my files. I have tried many of the work arounds to no avail. Has there been any other fixes for this? PLEASE HELP

[Chumchal2019]

Spent 9 hours creating the perfect logo and went to download it to find the same issues everyone on this thread is experiencing. I've tried every step in this thread and I'm still having issues. I'd really hate to have to hire someone to recreate my logo so I can actually use it given I've put so much time and I'm already a premium member. 

[lynne249774903p1z]

I have the same problem - very blurry and amateurish looking graphic once downloaded. I will try the work arounds but would be nice to not have to make extra work. May I ask if this will be fixed in the near future please? Many thanks

[Ari Heller31736485fup0]

Same! When or how will this be resolved?

[jhklkg13754778]

This thread was first written in July 22 and now over a year later we still have no fix for this. So don't expect to much. I have the same problem. Right now it doesn't sound like a good idea to spend any more time with this logo maker..".

[Fred32924249z7a7]

I have a similar problem here.  I load have a clear jpeg of a drawingon my desktop, load it on to Adobe Express and it comes out grainy.  Can somebody help me!

[Tom280856755rvb]

I'm also having the same issue. Every image even the PNGs which are supposedly uncompressed are blurry on export. Export to pdf and convert to PNG or JPEG is a ridiculous workaround and always seems to end up with a final image that is scaled differently so I have to resize, or the image is so small as to be unusable. This is core functionality that is far more important than adding new features. This clearly affects many users, so is there a timeline for a resolution. If it's not resolved soon I will have to move over to Canva.

[Jay31984596q2l3]

I am having the same issue. Even older Adobe Express files that were crisp when I published them are now blurry. What is the deal. I'm a premium member and this is too time consumering and frustrating

[Alexandre Becquet]

Hello, @Christopher290528925cwy can you tell us more and share screenshots or videos.
Does it happen for each project or a specific one? 

[Victoria33445838f10i]

Everything is blurry on Express!!! I'll be canceling my subscription. Nothing I create can be used since it's ALL blurry. 

[Daniel33852998h071]

I just downloaded adobe express for the first time on my iPad. Spent some time making my logo up to come across this same blurry image problem. I was really enjoying the app and was convinced enough to buy the premium version but after exporting my file and seeing the results and then this thread, I have now decided against that. Please fix this Adobe.

[connor3461312003tj]

Same thing here. I keep creating QR codes and after downloading them (no matter what file type) and trying to import them into Ps, they are resized super small and blurry. No point in paying for premium anymore as Adobe doesn't seem to care about this obviously prevalent issue. They just keep asking for screenshots. Go try it out for yourself and you will see. 

[Thriller_06]

Yes, I am having the exact same problem. I use very high quality professional product photography plus vector graphic used as background. It's very simple and looks great. It look perfectly crystal clear unit I use Adobe Express and then when I download to PNG or JPG the result is blurry, fuzzy and unusable. What is the point of all the greate tools that Adobe Express offers if the results are so poor!?!

[Marketing34855741b6ph]

A year and a half later and there is no solution? I signed up for Adobe Premium only to have to go back to using other programs? Wasted so much time designing only to find that once I download my graphic its blurry 😞  Can't believe this

[Abhi.G @ ADBE]

@Marketing34855741b6ph 

A couple of things you could try:

- Download as PDF if that's an option

- Resize the page 2x or higher, then download (note: resize is premium functionality only available to paid users)

Abhi G

[NatBaker123]

January 2024 and the problem is still happening. Its a simple fix Adobe. Make it so we can control the resolution that the file is downloaded at.

[Fred32924249z7a7]

agreed

[Marketing34855741b6ph]

Resizing it double helped a lot. It's still not perfect but it's a big improvement. 

[Cindi3563190831qn]

This is the most FRUSTRATING app i have ever worked with. One star for how beautiful the fliers and posters are to create and NEGATIVE 10 stars for being able to share it. I have spent the last 2 DAYS trying  every "solution" on this blog and my recipients are are saying they are BLURRY!  How utterly annoying. FIX THE BUG!!! 

[Abhi.G @ ADBE]

@Cindi3563190831qn 

Could you share the downloaded asset as well as a screenshot from the editor? Feel free to sent it via a private message.

Abhi G

[Cindi3563190831qn]

Sent from my iPad

[Cindi3563190831qn]

Of course this looks grea. How do I delete my last post. I'm still not subscribing. I can't reach someone on the phone to guide me through this. I hate this. Please delete my poster. I didn't know how to do a "private" email so now the info is all over the internet. 

[Tarun Saini]

Hi 

@Cindi3563190831qn

,

I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/3UN03SW

Regards,

Tarun