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Downloading an accessible PDF

New Here ,
Jun 27, 2023 Jun 27, 2023

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I created a newsletter template in Adobe Express, but when I download it as a PDF, it is not accessible. Everything saves as an image and therefore a screen reader cannot be used. Is there a way where this can be modified so it doesn’t save the entire pdf as an image? Or can the PDF be made accessible after the fact in Acrobat?

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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Hi @Sherri30757294seoh,

I'm sorry to hear about the accessibility issue with your newsletter template.

I haven't been able to recreate this issue.

Please try logging off and back in, clearing browser cookies and cache, using a different browser, and testing in incognito mode.

 

If the problem persists, please don't hesitate to reach out again, as we're here to help.

Lyn

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