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Error message in Connection to Instagram in Adobe Express schedule

New Here ,
Dec 19, 2022 Dec 19, 2022

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Hi there,

I need your help. I am trying to connect my Insta account to Adobe Express but I got an error "Connection failed"

On my Facebook account, I see "You've now linked Adobe Express to Facebook" but on the Adobe Express it's "Connection failed". My Facebook is https://www.facebook.com/olia1911 and my Insta is a bussiness account.

 

It takes me so much time to try figute it out but nothing works. What I suppost to do to fix the problem? 

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Bug , Problem or error

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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Hi,

 

maybe try to delete and reconnect your Account in Adobe Express completely and try again later. Sometimes it took a while till the Systems are synched properly.

Hope that helps.

 

regards,
Henrik

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New Here ,
Dec 27, 2022 Dec 27, 2022

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Thanks for your reply but it doesn't help. In my Facebook account, it still says that "You've now linked Adobe Express to Facebook" but on Adobe Express it's still "Connection failed". I really need to use the Adobe Express but I cannot( Don't know what to do

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New Here ,
Jan 06, 2023 Jan 06, 2023

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Having this exact same issue. very frustrating.

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