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Error when sync files on creative cloud

New Here ,
Feb 25, 2022 Feb 25, 2022

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Hello guys, I'm talking from Brazil, and I have been experiencing this problem shoed below in the image.

marceloux_0-1645801121023.png



Does my cloud save just can't sync my files, any idea how to fix it?

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Bug , Problem or error

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Adobe Employee ,
Feb 28, 2022 Feb 28, 2022

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Hi there, 

 

We are sorry about the trouble you are facing while syncing files to the Creative Cloud. Would you mind telling us the size of the file you're syncing and what storage is available to your account? How many files are syncing right now?

 

Please check this article and try the steps mentioned in the article: https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

 

Let us know how it goes.

 

Thanks, 

Amitej

 

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