Export Image Quality

[RYAN33299560etxm]

I have used adobe express for 2 years in school, no problems. I can make the webpage and put all the photos in, download to my phone fine. This week I tried to do it from my house with my macbook and when I export the photos to my phone the quality is really low. How can I fix this?

[Abhi.G @ ADBE]

Hi,

This is known issue (https://community.adobe.com/t5/adobe-express-bugs/publish-a-webpage-but-images-are-blurry/idi-p/1417...) 

We are working on a fix. Thanks for your patience.

Abhi G

[RYAN33299560etxm]

I'm still having the problem, has it been resolved yet?

[RYAN33299560etxm]

I'm still having the problem; has it been resolved yet?

[Abhi.G @ ADBE]

Hi @RYAN33299560etxm 

Could you pelase check now? A fix has been deployed and we have positive confirmation from some users. (I am not sure if the fix requires a re-publish; I'd check without re-publishing first.)

Thanks,

Abhi G

[RYAN33299560etxm]

I first tried without re-publishing, still blurry, re-published, still blurry

[Abhi.G @ ADBE]

Hi @RYAN33299560etxm 

Re-reading your original post, it looks like I may have incorrectly conflated it with another similar issue. Sorry about that.

How are you downloading/exporting photos to your phone?

Thanks,

Abhi G

[RYAN33299560etxm]

I long press on the photo on my phone and save it to my camera roll

[Abhi.G @ ADBE]

Long press on the published webpage? If so, could you share the link to that page?

Thanks

Abhi G

[RYAN33299560etxm]

yes, long press on the published webpage:

https://new.express.adobe.com/webpage/feMy5VUoHcqLD