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express.adobe.com blacklisted

New Here ,
May 26, 2023 May 26, 2023

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We have our annual report published by express.adobe.com. It has recently received a domain blacklisted from PhishTank and is affecting our ability to place ads on google. Google ads says the express.adobe.com site has malware. I'm not sure what to do. Our site is secure.

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Community Expert ,
May 26, 2023 May 26, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
May 26, 2023 May 26, 2023

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I don't use Express, so you should contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Employee ,
May 27, 2023 May 27, 2023

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Hi @Aquarium-Sharon,

 

Thank you for getting in touch and bringing this issue to our attention.

 

I will investigate this and get back to you once I have an update, but feel free to reach out at any time should you have any other questions.

 

Thank you for your patience in advance and apologies for any frustration caused.

 

Lyn

 

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