Express Hangs At 90% While Downloading Image

[Chukwuma_I]

Hello,
Using Adobe Express online. Created ebook cover with free template.
Download button hangs at 90% completed, with attached image.
Cache cleared, process repeated, same result!

Processor Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz
Installed RAM 8.00 GB (7.88 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 22H2
OS build 19045.5487
Experience Windows Feature Experience Pack 1000.19061.1000.0

Would appreciate any help to resolve.

THanks, regards, CI

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">