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Font changed after I downloaded to my iphone

Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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I uploaded a custom font to Creative Cloud and made a poster. Everything was fine until I downloaded the image to my iPhone - the font for some reason changed to a generic one versus the one used in the poster. Anyone know how to fix?

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Creative , iOS , Problem or error

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correct answers 1 Correct answer

Adobe Employee , Jan 14, 2022 Jan 14, 2022

Hi there,

 

Thanks for reaching out. Could you please try duplicating the project and try again? If this does not help, just try reinstalling the app and signing out of the app, and then signing back in. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks,

Manmeet

 

 

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Hi there,

 

Thanks for reaching out. Could you please try duplicating the project and try again? If this does not help, just try reinstalling the app and signing out of the app, and then signing back in. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks,

Manmeet

 

 

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Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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I made a duplicate and saved to my camera roll and it worked!  Thanks so much for your help. 

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hey there,

 

Great news ! Many thanks for confirming. If you have any query, please feel free to write us back. We will be happy to assist.

 

Thanks,

Manmeet

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