Generative Ai in Resizing: How to turn it off

[Cheri25494497tc5x]

Generative Ai has taking over the duplicate and resize feature in Express. How do I disable it? We are creating technical work that must be accurate and not an AI fantasy.

[Tarun Saini]

Hi 

@Cheri25494497tc5x

,

Thanks for reaching out. Can you please elaborate more on the issue you're seeing? If possible, can you share the screen recording of the issue to assist you better?

We're here to help, just need some info.

Regards,

Tarun

[Lynne297472837hrg]

I had the same experience. I wanted to resize my page in Expess and insead of resizing my artboard there was a "generating" load screen and then it presented options to "accept"

All I wanted to do was change my artboard from 11X8.5 to 15X10.

[thejanebradbury · Accepted solution]

@Cheri25494497tc5x @Lynne297472837hrg When you select the Resize option uncheck the Expand option in the box at the top. Resize then simply resizes the page. 

[Cheri25494497tc5x]

Thanks! I figured it was hiding in plain sight! It's like trying to find the ketchup in the fridge.

[thejanebradbury]

Thanks! I figured it was hiding in plain sight! It's like trying to find the ketchup in the fridge.

By @Cheri25494497tc5x

Esepcially  for a man! (Did I really just say that? 🫢) I swear my husband can't see what's in front of his nose sometimes! Anyway, glad I helped. I got caught out by it myself because it was a new feature that slipped by me unnoticed.