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Having trouble getting Adobe Express to function on an old Windows 10 PC. Need upgrade assistance.

New Here ,
Oct 21, 2023 Oct 21, 2023

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I have an older PC with Windows 10 on it.  It's too old to upgrade to Windows 11 but functions great.

I have Adobe Express on the PC, but it's saying the system requirements are not able to support the product.  When I ran the WebGL report, it came out a green check mark, but said update video drivers if possible.  I don't know where to find that on my PC to update it.

The test for WebAssembly Page came out fine.

 

If I can get the video drivers up to date I should be fine and able to run this program.  I'm not an IT person, but can run a program just fine once it's in and ready to rock.  Any suggestions would be great if possible.  Thanks to anyone who has a suggestion.

TOPICS
Add-ons , Desktop Web , Performance , Video

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Community Expert ,
Oct 22, 2023 Oct 22, 2023

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@The BeachStar Experience 

 

Here are the system requirements for Adobe Express.

https://helpx.adobe.com/express/system-requirements.html

 

Here is Microsoft support for updating video drivers:

https://support.microsoft.com/en-us/help/4028443/windows-10-update-drivers

 

Jane

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New Here ,
Oct 29, 2023 Oct 29, 2023

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I will try the update drivers.  Thank you for the help!  👍

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