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Help please

New Here ,
Jul 04, 2022 Jul 04, 2022

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I have problems with the application since I changed my phone, it does not allow me to save the projects or share them to be able to save them, I currently use a xiaomi t11 pro, my previous phone was a huawei brand.

 

When I want to save or share I press the option and the application simply closes without saving changes

 

 

TOPICS
Android , Import and share , Problem or error

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi Aritos, 

 

Sorry for the trouble. Try sign out and sign in back, and reinstall the app. If these steps do not do any trick then write us back with the screenshot of the error along with the device details of your phone. Meanwhile, check if you can use the app on any other device (laptop). We will be looking forward to your response. 

 

Thanks

Manmeet

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