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Sorry to hear about your difficulties. I checked the email you use here in the forums and do see an associated team membership but it appears there may be some kind of billing issue with your account which might be related and affecting your paid status. Could you reach out to and work with our customer service and see if resolving billing issue fixes the font issue too? You can contact our customer service via the process here: https://helpx.adobe.com/enterprise/using/support-for-teams.html
Best,
Dave