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How do I download a poster?

Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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A friend of mine made a poster in Adobe Express and shared the link with me. I have made some tweaks to the poster. I would like to download the poster (in PDF or PNG or some sort of format). When I press the "Download" button, and then "Start Download", nothing happens. I've tried creating a sample poster of my own and the same issue occurs. How do I download a poster?

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Adobe Employee ,
Mar 09, 2023 Mar 09, 2023

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Hi @Ariel,

Welcome to the Adobe Express Community!!

 

Try using Adobe Express on a different browser or after clearing the cache/cookies of the browser you use. You can also try working on incognito/private browsing mode to check if that makes any difference.

 

Let us know how it goes!

 

Best,

Amitej

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi,

 

did you try it on the desktop Browser or on the Smartphone App? Try maybe after Amitej's workarounds if it works on the Smartphone. I just tried it on several Browsers and it works fine for me. Hope it helps.

regards,
Henrik

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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I can download the poster in Google Chrome, but not in Firefox or Safari.

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