I can’t upload pics

[Ed_Bounds2695]

I can't upload pictures anymore. I have restarted my phone several times and nothing. I have deleted the app and reinstalled it and and still cannot upload pictures. 

[chaimaa.7]

Hello @Ed_Bounds2695, thanks for reaching out, and sorry for any frustration caused.

To help us look into this further, could you please let us know what device and operating system you're using and if you're seeing any specific error messages when attempting to upload? Also, are the images you're trying to upload stored locally on your device or in cloud storage like Google Photos or iCloud? In the meantime, please try the following steps: clear the app cache and ensure all app permissions are enabled (especially for media access).

Let us know how it goes — we're here to assist further!

Best,

Chaimaa

[Abhi.G @ ADBE]

Hi @Ed_Bounds2695 

Please make sure you are not using the iOS 18.5 beta. There's a known issue with that beta that Apple is looking into.

Abhi G