I can't upload the video I created, and I don't know why.

[thiziri_6545]

I can't upload the video I created, and I don't know why.

[mahmoud_5524]

Hi @thiziri_6545,

Sorry you're having trouble. Try these quick checks:

1. File format/size: Use .MP4 or .MOV, under 2 GB.

2. Internet: Switch between Wi-Fi and mobile data.

3. App/browser: Update to the latest version or try a different browser like Chrome.

4. Storage: Make sure your device and cloud storage aren’t full.

If it still doesn’t work, let me know your device, video size/format, and what exactly happens when you try. I'm here to help!

^MM