I have a picture to which I applied the wiggle animation, but once downloaded, the animation

[Emma_Kite7940]

Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.

[Tarun Saini]

Hi 

@Emma_Kite7940

,

Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all pictures or with just this one? Did you use the picture from Adobe stock or from your local drive? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Let us know if that helps.

Regards,

Tarun

[Emma_Kite7940]

Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.