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Keyboard isn't working properly

New Here ,
Sep 27, 2022 Sep 27, 2022

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I'm working in Adobe Express on a windows computer in google chrome and the keyboard isn't working with a few letters. A, S, P aren't functioning. Keyboard works fine in other browser windows like this one.

I've closed the project and re-opened it, same issue. Happens when I create a new text box or edit an existing one. I can copy and paste text containing those letters, just can't type them.

Thought the batteries in my keyboard were dying, but put new ones in and same issue.

 

Anybody else seen this!?! 

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Adobe Employee ,
Oct 07, 2022 Oct 07, 2022

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Hi @mtanner242 

 

Seems like the issue is with the Chrome browser. You could try the following options to see if it resolves the problem.

  • Try after clearing the cache/cookies of the browser
  • Try disabling any Chrome extensions/plugins.
  • Try using Incognito Browser mode.
  • Try resetting the browser settings to default.
  • Try reinstalling the Chrome browser. 

 

Let us know if this helps.

 

Thanks,

Amitej

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