• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Login takes you to "Start Free Account" page?

Community Expert ,
Jan 28, 2022 Jan 28, 2022

Copy link to clipboard

Copied

Has anyone else seen this (Firefox)?

When you are signed in with your Adobe CC account, open a new page for CCExpress. The landing page doesn't recognize that you already have an account - despite showing that you are signed in (upper right corner).

 

Is this something unique to Firefox?

or Is this the landing page for everyone?

I know that Firefox browser has had other troubles with ACS.

It should take you immediately to your Home or (better) Projects page.

Views

81

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry for the trouble. Could you please check this in another browser, if you get the same pop up? Also, please try to log in to a new "Incognito" or "Private" browser window. Let us know if that works for you. Please return with questions or comments. 

 

Thanks,

Manmeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines