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Most of my projects didn't get migrated to personal account

New Here ,
Jun 10, 2022 Jun 10, 2022

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I followed the student migration instructions, and I got the message from Adobe that it was migrated successfully. I log into my personal account, and I don't see anything! 

 

I logged back into my school account and obviously all of my stuff is gone! What do I do?? 

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hi Lily,

 

We're sorry to hear about your difficulties. Are you still encountering this issue?

Could you try signing out and then back in from all the active devices. Also, please share your Adobe ID, which you're using.

 

And, if the problem persists,  I'd recommend reaching out to your administrator from your school account, who will be able to work on this issue closely with our team.

 

Regards,

Amitej

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