No access to Adobe laptop email link not working

Report · Jun 16, 2025

I bought Adobe Express and I'm trying to access it via my laptop It's been a problem ongoing paid subscription questioning the reason cannot access Adobe Express via my laptop Link was emailed for installation click on link still website page not available or or found.... Disabled virus scan disabled Windows defender allowed exclusive access no VPN not sure what to do... Been on going for over a month... Utilizing your product to create website business cards signage etc.... business is suffering because of your product

Please advise

Report · Jun 16, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Report · Jun 17, 2025

Hi @Joseph_Derus3378,

Thanks for reaching out, and we're sorry for the trouble.

To access Adobe Express on your laptop, please go directly to:
https://adobe.ly/4naAJ56
Sign in with your Adobe ID (same as your purchase account).

If the site doesn’t load:

Try a different browser or incognito mode
Clear your browser’s cache and cookies
Make sure your browser is up to date

Still not working? Contact support here:
https://adobe.ly/4ec8G18
Click “Contact Us” for help via chat or callback.

We understand how important this is and are here to assist you.

^MM