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1

No acess to adobe express

Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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For three days i havent been able to acess my express account are others having the same trouble

 

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Creative , How to , Import and share

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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Hi there,

 

Could you please tell us whether you're experiencing this issue with the webapp, the mobile app, or both?
If it's the webapp, try again after clearing the browser cache/cookies and testing in private or incognito mode. You can also try different browsers and internet connections to check if it makes a difference.

 

Additionally, let us know if you're on a home or a work network and if any recent changes were made to the internet connectivity. A VPN or an active firewall also causes such blockers on the webapp.

 

Best

~Amitej

 

 

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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I wonder if it's the same issue from the following thread:

where @Lyn_D said there are some Routers blocking the Adobe Express page and offers some solutions.

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