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1

No acess to adobe express

New Here ,
Feb 26, 2023 Feb 26, 2023

For three days i havent been able to acess my express account are others having the same trouble

 

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

Hi there,

 

Could you please tell us whether you're experiencing this issue with the webapp, the mobile app, or both?
If it's the webapp, try again after clearing the browser cache/cookies and testing in private or incognito mode. You can also try different browsers and internet connections to check if it makes a difference.

 

Additionally, let us know if you're on a home or a work network and if any recent changes were made to the internet connectivity. A VPN or an active firewall also causes such blockers on the webapp.

 

Best

~Amitej

 

 

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Community Expert ,
Feb 27, 2023 Feb 27, 2023
LATEST

I wonder if it's the same issue from the following thread:

where @Lyn_D said there are some Routers blocking the Adobe Express page and offers some solutions.

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