Order NOT working

[john38446797k983]

Why does the order not work?!?!? I can't bring anything forward or back! I pay good money to use an app that doesn't fit my needs!

[thejanebradbury]

Could you share a screenshot of your project window, specifically showing the layers as well as they actual project? And what exactly you're trying to move forward and back. 

[john38446797k983]

 I'm simply trying to move one of my logos over a layer to complete the photo, but I can't because I can't even click bring forward or backwards! 

[Tarun Saini]

Hi 

@john38446797k983

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Regards,

Tarun

[VL Padmavathi]

Hi @john38446797k983 
If the order function isn’t working, it might be due to browser cookies or cache issues. You can try adjusting the element order using the layers panel instead. If the problem continues, clearing your cache or restarting the app might help. Hope this helps!

Thank you!