• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photo not showing

New Here ,
Oct 02, 2024 Oct 02, 2024

Copy link to clipboard

Copied

I've uploaded a photo and it's just showing as white. I removed and tried again, same. I resaved the photo again and uploaded that version, same. 

It's a screen grab from i movie and I've done this exct same thing a good few times as it's been fine but not today. I've also exited the app and come back in and still nothing. Someone help before I lose my bloody mind!

TOPICS
Image Editor

Views

40

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

Copy link to clipboard

Copied

LATEST

Hi 

@Amanda37270082t2ri

,

 

Could you please let us know if you're using the app on a desktop or mobile? If it's on a desktop, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Alos, try clearing the browser's cache and cookies and see if that helps.

 

If you're on the mobile, try signing out and signing in again or try reinstalling the app.

 

Let us know how it goes.

 

Regards,

Tarun

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines