Poor image quality from vector assets saved in my library

[Adbad01]

Hi,

I have saved a number of logo and vector assets to a library, which is now appearing with Adobe Express. When I add them to the page they look low resolution and cannot be scaled up. 

Surely if they are Illustrator assets they should be scalable without any loss of quality?

I have also tried ensuring that the asset artboard size is much larger than the destination artboard size. No matter what I do they appear the same when added to the artboard in Adobe Express.

Anyone shed any light of this?

Cheers, Adam

[Lyn_D]

Hi @Adbad01,

Thank you for reaching out, and I apologize for any frustration caused. I haven't been able to replicate the issue.

Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

If the problem persists, don't hesitate to let me know.

I'm looking forward to hearing from you.

Lyn

[herbertd54743478]

i got the same problem al the vector files are super low quality i try to import them in illustrator libary or as ai file in express but the quality is still low

[herbertd54743478]

the white frame is a .ai file but i looks like express covert it in a low quality pixel file

[agnesa28322163]

I have the exact same issue. It's very frustrating. An illustrator vector, added do the library and then placed in place in Adobe Express. It happens to some vectors, and some works perfectly fine. Can you update me when it is solved?

[Neelamk]

Hi @agnesa28322163,

Could you please add the vector to the CC library directly inside Illustrator (right-click on the item and add to the library), then add the item into the Express project via the library inside the Adobe Express application? Let me know if the workaround helps you.

We are here to help you.

Thank you,

Neelam

[agnesa28322163]

That is exactly what I'm doing.


/Agnes

[Tarun Saini]

Hi there,

I have shared this information with our engineering team. Once we hear anything from them, we will get back to you.

Regards,

Tarun

[Anne Koo]

Hi,

I have the same issue. When designing e.g. animated IG post, all looks fine with the SVG-image. But when exporting to MP4-file, SVG quality turns crappy. Have anybody solved this issue?

BR, Anne

[Tarun Saini]

Hi 

@Anne Koo

,

We're sorry to hear about this. Are you still seeing this issue? If you have a premium account, try resizing the size of the image the max is 20in by 20in or 6000 x 6000 pixels at 72dpi and let us know if that helps.

Regards,

Tarun

[Anne Koo]

Hi! 

I´m using a premium account. I changed the svg´s to png´s. If I create an animated instagram post 1080 x 1080 px and export it to mp4, I can see png-elements having a shadow edge although they are 300 dpi. But not that bad as SVG´s had.

br, Anne

[Abhi.G @ ADBE]

Hi @Anne Koo 

Currently, Adobe Express does not render SVGs natively. When you add them from a library/brand, it is in fact being converted to a raster image (similar to png). This happens automatically at a fixed resoultion.

By manually converted SVGs to PNGs as you are doing, you at least have control over the resolution, so that's the right approach for now.

Over time, we will add native SVG support as well improve rendering quality overall

Hope this information helps.

Abhi G

[Anne Koo]

Ok! Thank´s for your answer!

br, Anne