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Poor image quality from vector assets saved in my library

New Here ,
Sep 15, 2023 Sep 15, 2023

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Hi,

I have saved a number of logo and vector assets to a library, which is now appearing with Adobe Express. When I add them to the page they look low resolution and cannot be scaled up. 

 

Surely if they are Illustrator assets they should be scalable without any loss of quality?

 

I have also tried ensuring that the asset artboard size is much larger than the destination artboard size. No matter what I do they appear the same when added to the artboard in Adobe Express.

 

Anyone shed any light of this?

Cheers, Adam

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Image Editor , Social Media

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Hi @Adbad01,

 

Thank you for reaching out, and I apologize for any frustration caused. I haven't been able to replicate the issue.

Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

 

If the problem persists, don't hesitate to let me know.

 

I'm looking forward to hearing from you.

Lyn

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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i got the same problem al the vector files are super low quality i try to import them in illustrator libary or as ai file in express but the quality is still low

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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the white frame is a .ai file but i looks like express covert it in a low quality pixel file

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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I have the exact same issue. It's very frustrating. An illustrator vector, added do the library and then placed in place in Adobe Express. It happens to some vectors, and some works perfectly fine. Can you update me when it is solved?

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Adobe Employee ,
Dec 26, 2023 Dec 26, 2023

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Hi @agnesa28322163,

 

Could you please add the vector to the CC library directly inside Illustrator (right-click on the item and add to the library), then add the item into the Express project via the library inside the Adobe Express application? Let me know if the workaround helps you.

 

We are here to help you.


Thank you,

Neelam

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Community Beginner ,
Dec 28, 2023 Dec 28, 2023

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That is exactly what I'm doing.


/Agnes

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Adobe Employee ,
Dec 29, 2023 Dec 29, 2023

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Hi there,

 

I have shared this information with our engineering team. Once we hear anything from them, we will get back to you.

 

Regards,

Tarun

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Hi,

I have the same issue. When designing e.g. animated IG post, all looks fine with the SVG-image. But when exporting to MP4-file, SVG quality turns crappy. Have anybody solved this issue?

BR, Anne

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Hi 

@Anne Koo

,

 

We're sorry to hear about this. Are you still seeing this issue? If you have a premium account, try resizing the size of the image the max is 20in by 20in or 6000 x 6000 pixels at 72dpi and let us know if that helps.

 

Regards,

Tarun

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New Here ,
Mar 09, 2024 Mar 09, 2024

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Hi! 

I´m using a premium account. I changed the svg´s to png´s. If I create an animated instagram post 1080 x 1080 px and export it to mp4, I can see png-elements having a shadow edge although they are 300 dpi. But not that bad as SVG´s had.

br, Anne

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Adobe Employee ,
Mar 09, 2024 Mar 09, 2024

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Hi @Anne Koo 

 

Currently, Adobe Express does not render SVGs natively. When you add them from a library/brand, it is in fact being converted to a raster image (similar to png). This happens automatically at a fixed resoultion.

By manually converted SVGs to PNGs as you are doing, you at least have control over the resolution, so that's the right approach for now.

 

Over time, we will add native SVG support as well improve rendering quality overall

 

Hope this information helps.

 

Abhi G

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New Here ,
Mar 11, 2024 Mar 11, 2024

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Ok! Thank´s for your answer!

 

br, Anne

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