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Problema ao exportar um projeto

New Here ,
Jun 30, 2023 Jun 30, 2023

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Depois de inserir imagens e editar elementos de uma imagem no formato de story do instagram, não foi possível exportar uma imagem final do projeto.

 

Uso android 12 em um Poco X3 pro (256GB armazenamento, 8GB RAM) com 120GB de espaço livre.

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Adobe Employee ,
Jul 06, 2023 Jul 06, 2023

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Hey @vagnerlimatr,

 

Welcome to our community!!

 

Did you get any error messages while exporting the project? What format were you exporting in? Does it happen with every project, or it's just his one specific one? Could you try once after updating the application to its latest version (if it is not) and restarting the device? 

Also, if possible, please share a screen recording of the workflow for us to investigate this further if the issue persists.

 

Thanks,
Amitej

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New Here ,
Jul 08, 2023 Jul 08, 2023

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Era com todos. Depois da última atualização o problema se resolveu.

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New Here ,
Jul 09, 2023 Jul 09, 2023

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Verifique se o aplicativo do Instagram está atualizado para a versão mais recente. Reinicie o dispositivo e tente exportar novamente a imagem final. Se o problema persistir, tente desinstalar e reinstalar o aplicativo. Certifique-se de que possui espaço suficiente no armazenamento interno para salvar a imagem final.

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