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Problems with express.adobe schedule and Facebook

New Here ,
Sep 09, 2023 Sep 09, 2023

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[Adobe Creative Cloud, Version 5.11.0.522 | macOS Ventura]

Hello, when I want to post my pictures to Facebook using the scheduler in express.adobe, I get the following error message from Adobe EVERY TIME: "Whoops, looks like we couldn't publish your post". If I click on the link, nothing happens. Everything works great on Instagram, LinkedIn, etc., but nothing works on Facebook. What can I do about that? Thank you very much for your answer. (I'm sending a sample photo as an attachment. But all other photos don't work either.)nollArt_647_37_18u.png

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Adobe Employee ,
Sep 19, 2023 Sep 19, 2023

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Hi there,

 

We're sorry to hear about this. Can you share the screen recording of the issue? Is it happening with only this post you're about to post on Facebook or with everyone? 

 

Also, please check this article and let us know if that helps: https://helpx.adobe.com/express/using/social-media-character-limits-in-scheduler.html.

 

Let us know if that helps.

 

Regards,

Tarun

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