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Project created on my MacBook Pro is not available on the app

New Here ,
Apr 06, 2022 Apr 06, 2022

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My project created on my MacBook Pro is not available on the CC express app. I am using the same email but it doesn't seem to work. 

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How to , Problem or error

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hi Jacinta,

 

Thank you for writing to us. Could you please check a few things at your end? First, please check if you are using the same login credentials? If yes, is it happening with all of your projects or just one particular project? Also, are you using the app on Android or iOS? Kindly check these things and write us back with your observations. We will assist you further accordingly. 

 

Thanks

Manmeet

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