"Access Denied You do not have access to this service. Contact your IT administrator to gain access"

[Liam25630445q48x]

I am a PSU student and I am using the creative cloud app to access the Adobe Express(Web) app. It brings me to the webpage and when I go to sign in I get that message. I understand it may be an issue with my ID or something with my school. I really need Adobe support to just tell me what's wrong or unlock express for me. It's urgent and needs to be resolved today.

[Manmeet2016]

Hi there, 

1. Go to http://www.adobe.com/products/
2. Select Logout from the toolbar at the top of the screen
3. Click on “Sign in,” and you'll see your last logged-in Adobe ID
4. Click on the ID type (personal or enterprise) and log in again.

If these steps do not work, please contact your IT Admin.

Thanks

Manmeet