Recording in Adobe Creative Vidoes- Speed Up Replay Issues

[Kristine276495081nfq]

I am a Technology Integration Specialist for Calvert County Public Schools in Maryland. We have been using the Adobe Express Video creator with students. Many of them are finding that once they record voiceovers, several of their pages are sped up and are unable to be understood. This is sometimes fixed by redoing it, but it isn't always fixed. This has occurred with several different grades and with different schools. Students are using system issue Lenovo laptops. We cannot find a pattern as to why this may occur.

Can you help troubleshoot?

[John T Smith]

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

[Kristine276495081nfq]

I am a Technology Integration Specialist for Calvert County Public Schools in Maryland. We have been using the Adobe Express Video creator with students. Many of them are finding that once they record voiceovers, several of them are sped up and are unable to be understood. This is sometimes fixed by redoing it, but it isn't always fixed. This has occurred with several different grades and with different schools. Students are using system issue Lenovo laptops. Can you help troubleshoot?

[kglad]

please don't cross-post.  both messages were moved to the adobe express forum.

<merged from cc services>

[Kristine276495081nfq]

Thank you.  I apologize for not posting in the proper place.  Honestly, I find the manner of seeking help to be challenging.  Kindly, point me in the right direction to seek assistance properly.  Much appreciated.  

[kglad]

you're welcome, and i also think adobe's website is difficult to use.  so, you're not alone there.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/  (but even with that list it may not be obvious where you should post, although with an adobe express issue, it' pretty clear the adobe express forum would be the place for your post).