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Resolution!

New Here ,
Aug 17, 2023 Aug 17, 2023

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Output resolution is horrible! What happened!?
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Exporting and Sharing

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Adobe Employee ,
Sep 22, 2023 Sep 22, 2023

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Hi @default31738661rbvf0k,

 

Thank you for getting in touch, and apologies for the delay in responding!

 

Are you still facing this issue? If yes, we need some information from you to help us address this issue,

 

  • Please provide the exact workflow you used when encountering this problem. If possible, please provide a screen recording.
  • Which web browsers did you use when this issue occurred? Have you tried using other recommended browsers, cleared your browser's cache/cookies, or tried using incognito/private mode?
  • Is this issue present across all export types, including PNG, JPG, and PDF, or is it exclusive to a particular export format?
  • Have you had this issue with every image you've used, or is it only with a select few? Can you share some of the images that resulted in low-quality exports?
  • Could you provide the Project ID (URL) of the project so we can look into it?

 

Looking for your response!

 

Best,

Amitej

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